1) What is My Rhythms?
Suntel customers can subscribe to this Caller Ring Back Tune service and make the callers listen to songs in Sinhala, Tamil, English & Hindi or to any instrumentals or Funny Tunes etc, instead of the regular beep tone.
2) How to download a song from the IVR and how much this service will cost?
Call 1498 and follow instructions to download your favorite My Rhythm. Call charges would apply for calling the IVR and Rs. 30 + Taxes for every download.
3) How to download a song with an SMS?
Type RM<space>tune id and send to 1498. Rs 30 + Taxes will be applied for every download.
4) How to download a song from the web?
Log into www.myrhythms.lk and Rs 30 + Taxes will be applied for every download.
5) Who can sign up for My Rhythms service?
Suntel Post paid and Pre-paid customers.
6) How long will it take to activate the My Rythem Service?
It will take less than 15 mins.
7) How long a downloaded tune is valid for?
One Month
8) How many My Rhythms can I have at any given time?
Default – 01 Song
CLI – 09 Songs
9) To download a new Tune, do I have to wait until the existing tunes expire?
No